Frequently Asked Questions
Bookings
What is a “sitting fee?”
The sitting fee is a charge the photographer charges for the initial (usually portrait or headshots) shoot. It’s the actual service of taking pictures. It includes creative work, time spent photographing you, and working together to achieve your desired photos, irrespective of print or digital file sales. Its primary purpose is to ensure clients are serious about purchasing photos at the end of the photo session.
How do I schedule my session?
Scheduling a session is easy and takes less than 5 minutes. Book a session online or call before if you need more information. Once you book your session online, you'll receive an email and text confirmation for your appointment one day and 2 hours before your session. You can reschedule or cancel online as well.
Headshot or portrait? Which do I choose?
Headshots are close-up shots focused on your face. They're great for professional usage, like on your resume & social media. Portraits capture your personality and tell a story. They also can involve props & instruments for storytelling.
My plans changed & I need to reschedule. What should I do?
HeadshotDC requires 24-hour notice for booking cancellations, changing a session time, or arriving more than 20 minutes late. Photo sessions with makeup artists and/or hairstylist services require 48 hours’ notice before any changes.
Accordingly, HeadshotDC will charge a fee of $200 for any session cancellation or postponement with less than 24-hour notice. An additional fee of $200 will be charged for any session with makeup/hairstyling canceled or changed with less than 24-hour notice. Please note that we may cancel the makeup session if you arrive late. Before you hit cancel, email us for help or click the "reschedule button."
What is unlimited studio time?
Sessions ave’ average time is between 20 and 60 minutes. We don’t want to rush your photoshoot and will gladly extend your session as needed to accommodate wardrobe changes and other components of your shoot. You'll notice that our online booking system assigns a time limit to your booking. Rest assured that adding an end time is a system requirement and doesn't impact your unlimited studio time.
Photoshoots
I booked my session. What do I need to know?
Great! We can’t wait to work with you! Headshot photo sessions are designed to be fun and easy. As we shoot, we'll review the images together, and by the end of the session, you'll have a selection of favorites from which to choose your final photo (s). (And yes, it's true. We make a mean cappuccino during every session.)
Any tips for my hair and makeup?
Having your hair and makeup professionally done is the icing on a good headshot cake. We offer professional makeup and hair as add-ons, available during the booking process.
Ensure that your skin is matte. While most skincare products offer added moisture and glow, your face should be oil-free for your photo session. Hair should be styled to your liking but tame. Consider getting a manicure and using lotion on your hands, arms and neck. Pro tip: Bring your comb/brush for your photo session.
How should I dress for my headshot?
Choose subtle-colored shirts/blouses and dark-colored jackets. Avoid patterns, bright colors or any items that draw attention away from your face. Make sure whatever you wear is well-pressed.
How quickly will I receive my photos?
Depending on your session, the typical turnaround time is 24-48 hours.
How can I use my photos once you send me the high-resolution files?
After you've made your final image selections, you'll receive access to high-resolution digital files and limited general licensing for the images. You can use them for printing, posting online and sharing with family and friends. Exceptions such as placement on products for sale and/or books apply and may incur additional fees. Contact us directly for more information.
Headshots for teams
What kind of backgrounds do you offer?
We believe white backgrounds are timeless, but we’re willing to follow your creative direction. In most cases, backgrounds can be swapped in post-production.
Can I review my photos after my shoot?
Yes, we offer real-time review and selection, eliminating the need for proofs. An on-site photo technician will help you and your crew pick their best image on the spot. If you don't like it, we'll retake the photos!
How quickly will I get the final headshots?
Editing, retouching, and delivering images in as fast as two business days for small groups (2-4 people). Large groups (5+ people) in 5-7 business days. Expedited turnaround is also available. Retouching includes skin smoothing, blemish removal and eye enhancement, ensuring you look amazing.
What comes with the session?
Each session includes a high-resolution image (300 dpi) delivered fully retouched & includes licensed image use (Print, social media, website & marketing).
What happens when we add new staff?
We understand your team is growing. We'll take care of the rest. New staff can book a 10-minute appointment directly with our studio—no need to be the middleman. We'll ensure their photo matches your team's "look" to ensure consistency across your organization.
What if someone can't make it?
No problem. We offer makeup sessions in our studio with easy scheduling, keeping it consistent with the photos we’ve already taken of your team.
Can we also get a group photo of the team?
Yes, you can! We offer group photos for small and large groups in addition to the headshot setup.
Can we get more than one photo for each person?
Yes, additional photos are available for purchase a la carte at the end of the session.
Studio
Where is your studio located?
Our studio is located at 1401 Florida Avenue, NW, in Washington, D.C., on the corner of Florida and 14th Streets. We're conveniently located a few blocks from the U Street/African-American Civil War Memorial/Cardozo metro station on the Yellow/Green line.
Is parking available?
Metered and free parking is available on 14th Street and Florida Avenue. We’re a few blocks from the U Street/African-American Civil War Memorial/Cardozo Metro station on the Yellow/Green line.